Dr. Georgette Savvides

Privacy Policy

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Introduction

Dr. Georgette Savvides (“we,” “our,” or “the practice”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website drgeorgette.com or booking our services.

By using this website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Information You Provide Directly

  • Full name and contact details (email address, phone number)
  • Appointment preferences (date, time, session format)
  • Any additional notes you choose to share when booking a session
  • Payment information processed securely through our payment provider

Information Collected Automatically

  • IP address and browser type for security and analytics purposes
  • Pages visited and time spent on the website (via anonymous analytics)
  • Cookies necessary for website functionality and session management

How We Use Your Information

  • To confirm and manage your session bookings
  • To process payments securely
  • To send appointment confirmations and reminders
  • To respond to your enquiries and messages
  • To improve our website and services
  • To comply with legal and professional obligations

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Confidentiality of Clinical Information

All clinical and therapeutic information shared during sessions is subject to strict professional confidentiality in accordance with the ethical guidelines of the British Psychological Society (BPS) and applicable Egyptian law.

Confidentiality may only be broken in exceptional circumstances where there is a serious risk of harm to you or others, or where required by law. In such cases, we will always seek to discuss this with you first where possible.

Data Storage & Security

  • Your data is stored securely and protected against unauthorised access
  • Payment transactions are processed through PCI-DSS compliant payment providers
  • We retain your booking information for as long as necessary to provide our services and meet legal obligations
  • You may request deletion of your personal data at any time by contacting us

Cookies

Our website uses essential cookies to enable core functionality such as session management and secure checkout. We do not use advertising or tracking cookies. You can control cookie preferences through your browser settings.

Third-Party Services

We use trusted third-party services to operate our website and process payments. These providers are contractually bound to handle your data securely and only for the purposes of providing their services to us. We do not authorise them to use or disclose your data for any other purpose.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data (subject to legal requirements)
  • Withdraw consent for data processing at any time
  • Lodge a complaint with a relevant data protection authority

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via the website. We encourage you to review this page periodically. This policy was last reviewed in .